We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||4-10 Business days|
|Canada, Europe||4-10 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||10-15 Business days|
|Asia||10-15 Business days|
|Africa||currently shipping unavailable|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was very nice to get a pencil, the packaging is just super, you can safely take the color for a gift approached me, not red, but a little lighter than the store's photo.
Very thin rod, straight you can draw hairs, brush is also high quality. I recommend
Received the order on time. Pencil liked, good consistency, not soft, but draws well, effortlessly. I am happy with the purchase. I recommend. I will order more.
Shipping took quite long, but totally worth it! Good pigmentation, really easy to use!
Very good pencil. The packaging is decent and the pencil itself, you can buy for a gift. The lead is thin for drawing hairs, length 2 cm, comfortable brush. I did not fit a little shade, I need a less brown, gray. I gave it to my mother. I'll order myself another color.
The goods are good, they paint well, very beautiful packaging, but in the mail they remembered it. Seller and product recommend
The pencil is dry enough and draws well, does not sweat! On the last photo rubbed with a dry finger it, the trail remains completely not wiped and not smeared! Everything is fine
Good pencil and packing cool, can and for a gift to take
With eyebrows trouble, so I draw them! And tattoo and permanent is not in the trend now. A thin twisting rod, to which, of course, you need to adapt. Number 3, I approached the color better than 1. quite persistent colors, washed with soap and water, or micellar. Packing is chic. Delivery, despite all cataclysms in the country, 3 weeks! Seller gratitude, prosperity and health!
I liked the pencil, it looks expensive. The rod is thin, well applied and shaded, resistant.
I liked the product, it is also packed perfectly. The store answers quickly, very cute in communication.
Such a pencil can also be for a gift, very beautifully and qualitatively packed. Color corresponds to the claimed
Class olivec. Tone pidiyshov. Torenium in vicoristanium. Garno packing. Spvidka shipping
I, of course, read the reviews before buying. I can only join the positive reviews! I bought eyeliner, eyebrow pencil, and lip balm. I can say that at first sight and trying to use is worth it.
Pencil find. I'm happy. I have blond hair and find a color-appropriate eyebrow remedy for me task. It's red, it's red, and you look like a clown. 4 Color approached ideally simply! Very easy to draw eyebrows, can be brighter, can be lighter. Comfortable, moderately thin lead, soft brush. Expense above average truth. I erased a millimeter at a time. And the total length of the lead is a couple cm. I recommend unequivocally. I'll order 5 more pieces about the stock for a long time for some reason, almost 2 months
A little bit of mint, Packing is not broken, Pencil whole, thanks to the store, the seller recommend, I will like to order more.
The pencil is very thin, treats well, keeps all day if the eyebrows do not touch with your hands. But the color does not really suit me, I thought it would be darker. The store looks darker in the picture. Packed was all right.
The second time I ordered, for a very long time I went, the store assured that it was worth waiting, and it's good that I listened
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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